Upload Time: Large videos can take up to an hour to upload. Although the time may vary, users should not close the tab until the upload is fully completed.
File Size Limitations: There is no longer a file size limit, however we recommend trying to keep files under 2GB in size to ensure stable uploads, especially over slower connections.
Supported Formats: Only mp4 and mov file formats are accepted. Note that extensions are case sensitive and the uploader will only accept lower case extensions; ex: .mov, .mp4.
File Name: please ensure your files only include alpha-numeric characters (0-9, a-z) any other characters may lead to an error processing your upload.
Resolution: We recommend a maximum resolution of 1080p, higher resolutions may cause a significant increase in the time it takes to process your upload.
If you have a video clip you would like to upload that hangs or returns an error, please ensure that it meets the above requirements. If your clip does not meet these requirements you can use the free and open source tool Handbrake available at handbrake.fr to convert the clip.